In 2019 we set ourselves some exciting objectives which created a busy and rewarding year for the team at Marine Travel. We increased our team in our Canterbury Head Office by four, added three more to our Manila operation in the Philippines and our Dublin office in Ireland became fully operational.
With the opening of our Dublin location, it allows us to provide marine fares in Euros to existing and new customers. We have seen growth from this new office which has expanded the business further into the Yachting and Ship Management markets based in the Euro zone. We hope to expand this office during 2020 to service our growing European customer base.
In Manila we opened a new department dealing solely with ancillary products. Operating alongside our 24-7-365 reservations team this department is responsible for booking hotels, car hire and transfers using negotiated rates with companies based globally, enabling our reservations staff to concentrate on using their expertise in providing the best flight options.
We have had a lot of positive feedback from our customers and so we plan in 2020 to expand further enabling our ancillary team to assist our customers with more complex ground itineraries and additional services.
MTA7 our Global Marine Alliance is growing, and we have been able to increase our portfolio of dedicated marine fares. In 2020 the Alliance plans to introduce new technology which will enable our partners to access Alliance fares and bookings more efficiently.
2019 saw us exhibit for the first time at SPE Offshore Europe in Aberdeen, where our team spent a successful week meeting new and existing customers and developing our business in the Offshore sector. The aim of this exhibition was to bring our company and brand to a new audience in the Offshore markets.
Moving into our 18th year, 2020 will see us again exhibiting at Seawork in Southampton. This exhibition has always been extremely popular and an excellent way for us to meet existing and potential customers in the Work Boat sector.
We are hoping 2020 will see our company build on a very successful 2019.